Christian Milaster
Ingenium Consulting Group, Inc, USA
Title: Why telehealth is not about technology?
Biography
Biography: Christian Milaster
Abstract
Most people’s off-the-cuff associations with telehealth include technology terms such as video, camera, remote communication, or even robots. But telehealth is not about the technology. Telehealth is healthcare – delivering care at a distance.
When organizations make telehealth about the technology, for example by putting IT in charge of telehealth, this high-potential solution for many of today’s healthcare problems fails every time.
This presentation explores that telehealth really is about people (patients and providers), about processes, about health outcomes, and, yes, about the technology enabling the care at a distance. It will include an overview of dozens of the most common telehealth applications, the numerous benefits of telehealth, and pragmatic guidance how to design executive and operational support telehealth so that telehealth can achieve its full potential.
Recent Publications:
- “Just how mature is your health system’s telehealth program?”American Telemedicine Association Conference, April 2017 Orlando, Florida, USA.
- “Is the Dunning-Kruger Effect holding back your Telehealth Success?”, LinkedIn Post, April 2017.
- “Ending the Digital Health Confusion – A Digital Health Taxonomy”, Ingenium Telehealth Whitepaper, February 2017.
- “Ignorance, Inertia, Internal IT: Sabotaging Telehealth Success”, Weblog article, November 2016.
- “Your Telehealth Business Plan: Don’t Leave Your Clinic Without It”, Florida Telehealth Summit, November 2016, Safety Harbor, FL, USA Alabama Telehealth Summit, May 2016, Birmingham, AL, USA GA Partnership for Telehealth, March 2016, Jekyll Island, GA, USA.